Privacy Policy

A. Information you give us directly

• Account and contact details: name, email, mobile phone number, mailing address, and your sign-in details. ARC Shift has no passwords: you sign in with a one-time code sent by email or text, and ARC staff also use an authenticator app.
• Application and job details: resume, work history, education, skills, certifications, references, availability, desired pay, and job preferences.
• Hiring and onboarding details (once you accept work): Social Security number, date of birth, I-9 and work authorization documents, tax withholding forms, direct deposit information, and emergency contacts.
• Voluntary information: equal employment opportunity (EEO) information such as gender, race, ethnicity, veteran, or disability status. Providing this is always optional and never affects hiring decisions.
• Client information: company name, contact names, job titles, worksite locations, and staffing orders.
• Communications: messages, calls, texts, and emails between you and ARC.

We only ask for sensitive information like your Social Security number or bank details when it’s needed for hiring, payroll, or tax purposes. ARC Shift does not collect your Social Security number or bank details.

B. Time and attendance information (ARC Shift)

When you work an Assignment, ARC Shift records:

• Your punches: clock in, clock out, breaks, and meal periods, with the time our server received each one.
• Where you worked: the Client, worksite, and job for each shift.
• Your hours, overtime, and pay rate for each week, and the gross pay worked out from them.
• Corrections and approvals: who changed or approved a time record, when, and the reason they gave. These records are kept and cannot be erased.
• Your worker number and payroll identifiers, so your hours reach payroll.
• Your language choice for the app.

Location. If you punch in or out with the ARC Shift mobile app at a worksite that requires it, the app records your device’s location at the moment you punch, to confirm you are at the worksite. It asks your permission on your device first, and it does not track your location at any other time.

C. Information from third parties

With your authorization where the law requires it, we may receive information from:

• Background check and drug screening providers
• E-Verify and government verification services
• References and former employers you list
• Job boards and career sites where you applied (such as Indeed)
• Clients, including approval of your hours and feedback on your performance during an Assignment

D. Information we collect automatically

When you use the Services, we automatically collect:

• Usage details, such as pages visited, date and time, and approximate location
• Your IP address
• Device details, such as type, operating system, and browser
• In ARC Shift, a random identifier for your browser or device, used with your IP address to limit repeated sign-in attempts and stop automated attacks

E. Cookies and bot checks

Website. We use cookies to keep you logged in, remember your preferences, understand how the Website is used, and keep it secure. We use Google Analytics cookies to see how visitors use the Website, such as which pages they visit and how long they stay, so we can make it better. This information is reported to us in summary form and is not used to identify you. You can opt out of Google Analytics anytime with Google’s free browser add-on at https://tools.google.com/dlpage/gaoptout.

ARC Shift. ARC Shift uses no analytics or advertising cookies. It sets only the cookies it needs: one that keeps you signed in, one that identifies your browser or device for security, and one that remembers your language. Before sending a sign-in code, it uses Cloudflare Turnstile to check that a person, not a bot, is asking.

You can disable cookies in your browser, but the applicant portal and ARC Shift will not work without them.

A. With Clients

To place you on an Assignment, we share relevant information with Clients, such as your name, resume, qualifications, availability, and screening results the Client requires. For time keeping, the Client’s approvers see your name and your punches and hours at their worksites, so they can approve them for billing. They do not see your pay rate or anything about your work for other Clients. We share only what’s needed.

B. With service providers

We use trusted companies to help us run our business, such as payroll, background screening, applicant tracking, hosting, and texting and email providers. They receive only the information needed to do their job, must keep it confidential, and may not use it for any other purpose. See the list in Section 7.

C. With affiliates and in business transfers

We may share information with companies under common ownership with ARC, or as part of a merger, acquisition, or sale of all or part of our business.

D. With your consent

We may share your information for other purposes when you ask us to or agree to it.

E. For safety and security

We may share information without your consent to detect, prevent, or respond to fraud or security incidents, or to protect the rights, property, or safety of ARC, our Users, or the public.

F. For legal reasons

We may share information to comply with laws, regulations, subpoenas, court orders, or government requests. Examples include tax authorities, the U.S. Department of Labor and state wage agencies, unemployment and workers’ compensation agencies, and E-Verify.

G. Text messaging information

Mobile phone numbers and text messaging opt-in data and consent are never shared with or sold to third parties or affiliates for their marketing or promotional purposes. We share them only with providers that send messages on our behalf.

H. Anonymous information

We may use and share information that has been combined and stripped of anything that identifies you, such as total hours worked by region, to run and improve our business.

A. Access and update your information

You can review much of your information by signing in. You may also ask us to access, correct, or delete your Personal Information by emailing privacy@kkrstaffing.com. Please mark your request “Privacy Request” and tell us if it’s time sensitive. We may need to verify your identity first.

If a time record looks wrong, tell your supervisor or your ARC branch. Corrections are made by authorized staff, and the original record and the reason for the change are kept.

You can opt out of text messages anytime by replying STOP, and unsubscribe from marketing emails using the link in any email.

B. Data retention

We keep your information as long as needed to provide the Services, consider you for future work, and meet legal requirements. Employment law requires us to keep certain records for set periods, even after you stop working with us. We keep time and payroll records for at least three years, and applications, I-9 forms, and tax records for the periods the law sets. For that reason, we may not be able to delete every record on request.

When information is no longer needed, we securely delete or anonymize it.

A. Where we process data

ARC is based in the United States, and our Services are intended for people seeking work or staff in the United States. Your information is stored and processed in the United States. ARC Shift data is stored in data centers in Ohio.

B. Children’s privacy

Our Services are not directed to children under 16, and we do not knowingly collect Personal Information from anyone under 16. If we learn that we have, we will delete it. If you believe a child has given us information, contact privacy@kkrstaffing.com.

C. Email communications (CAN-SPAM)

We don’t use false or misleading subject lines or sender addresses. Our marketing emails identify themselves, include our physical address, and include an easy way to unsubscribe. We honor unsubscribe requests promptly. You’ll still receive important messages about your Account, applications, Assignments, and sign-in codes.